Family-Owned Legacy Since 1981
Three generations of garage door expertise, serving the Tri-Cities community with pride, integrity, and a commitment to excellence.
From One Truck to Tri-Cities' Trusted Name
In 1981, Robert Thompson started Richland Garage Doors with a single truck, a toolbox, and a simple promise: treat every customer like family. What began as a one-man operation has grown into the Tri-Cities' most trusted garage door service company.
Today, Robert's son Michael and granddaughter Sarah continue the family legacy, leading a team of certified technicians who share the same commitment to quality and customer care that started over four decades ago.
We're not a faceless corporation. When you call Richland Garage Doors, you're calling neighbors who understand local homes, local weather, and local needs. We've installed and repaired garage doors in many of our customers' homes for three generations.
Our Core Values
The principles that guide every interaction
Family Values
We treat every customer like family, with honesty, respect, and care.
Quality First
We never cut corners. Premium materials and expert craftsmanship, always.
Excellence
43+ years of striving to be the best garage door service in the Tri-Cities.
Community
Proudly serving and supporting the Richland community for over 18 years.
Our Journey
Founded by the Thompson family in Richland
Expanded service area to all of Tri-Cities
Opened new headquarters on Timmerman Dr
3,000th customer served
Launched 24/7 emergency service
Celebrated 4,300+ happy customers
